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We endeavour to process all orders on the same or following business day. Orders are typically processed within 1–3 business days. Please note that during sale events and new collection launches, processing times may be slightly longer.

All Urban Culture orders are hand-picked and packed with love in Sydney, Australia, before being dispatched via Australia Post.

Responsibility for your order remains with Australia Post while it is in transit. Once delivery has been confirmed, responsibility transfers to the customer, and Urban Culture is not liable for any loss, theft, or damage that may occur after delivery.